VOIP PBX Systems Offer Value, Features

Ease of installation and cost savings are two of the reasons more businesses in Los Angeles, Orange, Riverside and San Diego counties are relying on voice over internet protocol, or VOIP, PBX systems for their telecommunications needs.

A PBX, or private branch exchange, is a telephone system switch station that allows a business to lease a single external line but connect multiple internal lines to it. Each phone user has an extension.

A chief benefit of VOIP, of course, is relatively low cost. Using a high-speed internet connection, VOIP calls can be placed without the long distance fees that are charged for traditional analog phone systems. An international phone call is as inexpensive as sending an email while retaining the intimacy of a phone call. It also provides voice quality and other features that rival a traditional phone system.

When the two technologies are combined, a VOIP PBX system has many advantages over other phone systems, such as:

1. Easy installation with no additional wiring. Because it is integrated into an existing computer system, new wiring is unnecessary. Anyone proficient with computer networks can install a VOIP PBX system, unlike some phone systems that require an installer trained on that particular system. There is no need to maintain PBX hardware on your premises, either.
2. Growth accommodation: Businesses often outgrow their phones. With a VOIP PBX system, all that is needed to upgrade is additional phones, instead of scrapping an entire system and starting over.
3. Integration with computer systems. This allows phone functions to work with business applications, such as a caller's background information being called up when he calls.
4. Ease of management: Because it is software-based, a VOIP PBX system is generally easier to manage and upgrade compared to a traditional PBX system. And it comes with any feature a traditional system may offer.
5. Telecommuter friendly: Employees who work at home can easily access the system as long as they have VOIP capability.

VOIP PBX systems are one of the ways DIGICOM provides total solutions for customers in Los Angeles, Riverside, Orange and San Diego counties. You can be assured our products and service are up-to-date, also. Our technicians are constantly trained to keep pace with changing technology.